Questions people ask
Short answers with their official sources. If something is happening now, follow the instructions for your area first. Danger to life: call 999 or 112.
65 of 65 questions
Must I buy everything today?
No. Begin with existing supplies and add missing items as circumstances allow.
Read more: Building a realistic emergency kit · Food and water for three days
Do I need specialist survival food?
No. The advice can be met with suitable ordinary groceries. Being prepared shouldn't depend on buying a branded kit.
Read more: Food and water for three days · Building a realistic emergency kit
Does three days mean services will return within 72 hours?
No. It is a preparation period, not a restoration deadline or a guarantee of help at a particular time.
Read more: Food and water for three days · Making a household emergency plan
What if I cannot afford extra supplies?
Start with free actions: write down contacts, agree who can help and check support registers. Take the steps that are practical for you.
- UK Government Be Ready: Advice for disabled persons and carers
- Ready Scotland: Make an emergency kit
Read more: Making a household emergency plan · Food and water for three days
Can I wait at home until my supplies run out?
Supplies don't override instructions to evacuate or get urgent help. Follow the advice for the actual incident.
Read more: Food and water for three days · Evacuating safely with or without a car
Should I drive away immediately after a nuclear explosion?
Usually, the first protective action is prompt shelter in a suitable nearby building. Leaving into fallout can increase exposure. Follow official evacuation instructions; move to safer shelter if your building is immediately dangerous.
- UK Health Security Agency: What to do in a radiation emergency
- US Centers for Disease Control and Prevention: Nuclear Blasts Frequently Asked Questions (US, supplementary)
Read more: Nuclear detonation and the first protective actions
Is my car a fallout shelter?
A car provides much less protection than a substantial building. Enter a safe building promptly rather than remaining in the car or driving a long distance to reach home.
- UK Health Security Agency: What to do in a radiation emergency
- US Centers for Disease Control and Prevention: Nuclear Blasts Frequently Asked Questions (US, supplementary)
Read more: Sheltering from radioactive fallout
Does every home need a bunker?
No. UKHSA emphasises going indoors and using the most protected suitable part of the building. A bunker is not a prerequisite for useful preparation, and an unsafe basement is not appropriate shelter.
Read more: Sheltering from radioactive fallout
Is it safe outside after 24 hours?
There is no universal clearance time. Release duration, fallout distribution and local conditions vary. Keep following official instructions; do not use a countdown to decide when to leave.
- UK Health Security Agency: What to do in a radiation emergency
- US Centers for Disease Control and Prevention: Nuclear Blasts Frequently Asked Questions (US, supplementary)
Read more: Sheltering from radioactive fallout
Can I look at a nuclear flash?
No. An intense flash can damage vision. Turn away, protect your eyes and get low using available protection. The blast detail is supplementary US CDC guidance.
- US Centers for Disease Control and Prevention: Nuclear Blasts Frequently Asked Questions (US, supplementary)
Read more: Nuclear detonation and the first protective actions
Should I collect my children during radiation sheltering?
Do not travel to collect them when told to stay indoors. Their setting should follow its emergency arrangements. Going out can expose you and them. Keep contact through safe channels where available.
Read more: Sheltering from radioactive fallout · Babies, children, pregnancy and people who need help
Does a face mask stop radiation?
A face covering can help reduce inhaling particles in some circumstances. It does not shield you from penetrating radiation and cannot replace a suitable shelter.
- UK Health Security Agency: What to do in a radiation emergency
- UK Health Security Agency: How to remove radioactive material from your skin and clothes
Read more: Removing radioactive contamination from clothing and skin
Can I see or smell dangerous radiation?
You cannot reliably detect the radiation hazard through your senses. The absence of visible dust or a smell does not establish safety. Follow official monitoring and instructions.
Read more: Sheltering from radioactive fallout
Does a shower reverse radiation exposure?
No. It can remove radioactive material on the body. It does not undo a dose already received. Removing outer clothing can greatly reduce contamination but does not erase exposure.
- UK Health Security Agency: What to do in a radiation emergency
- UK Health Security Agency: How to remove radioactive material from your skin and clothes
Read more: Removing radioactive contamination from clothing and skin
Should I take iodine tablets now just in case?
Take stable iodine only when authorities or the responsible clinical service instruct you to. It protects only the thyroid against radioactive iodine and timing matters.
Read more: Stable iodine, radiation exposure and medical help
Can ordinary iodine salt or supplements replace emergency tablets?
No. Do not substitute salt, supplements or antiseptic iodine for the product and instructions given by authorities. Some substitutions can be harmful.
Read more: Stable iodine, radiation exposure and medical help
Is a dirty bomb the same as a nuclear weapon?
No. A radiological dispersal device spreads radioactive material using conventional means; it does not produce a nuclear detonation. Immediate explosion injuries and contamination still require official emergency response.
- US Centers for Disease Control and Prevention: Nuclear Blasts Frequently Asked Questions (US, supplementary)
Read more: Nuclear detonation and the first protective actions
Can I drink tap water after a radioactive release?
Follow current local water and public health advice. UKHSA's initial mains-water guidance for a general release is not a guarantee for every nuclear attack or damaged supply. Use protected stored water where available.
- UK Health Security Agency: What to do in a radiation emergency
- US Centers for Disease Control and Prevention: Food Drinking Water and Medicine Safety in a Radiation Emergency (US, supplementary)
Read more: Food, water and recovery after radioactive contamination
Does boiling water remove fallout?
No. Boiling does not remove radioactive material. Use a confirmed safe source and follow official restrictions.
- US Centers for Disease Control and Prevention: Food Drinking Water and Medicine Safety in a Radiation Emergency (US, supplementary)
- US Centers for Disease Control and Prevention: How to Make Water Safe in an Emergency (US, supplementary)
Read more: Food, water and recovery after radioactive contamination
Does boiling remove poison or fuel?
No. Boiling and ordinary disinfection do not make water contaminated with toxic chemicals or fuel reliably safe. Obtain a safe alternative.
- US Centers for Disease Control and Prevention: How to Make Water Safe in an Emergency (US, supplementary)
Read more: Suspected poisoning or deliberate contamination of water
Will a jug or camping filter make unknown water safe?
Do not assume it will. Filters differ in what they remove and cannot establish safety against unknown contamination. A filter also does not replace an official boil-water notice.
- US Centers for Disease Control and Prevention: How to Make Water Safe in an Emergency (US, supplementary)
- US Centers for Disease Control and Prevention: Drinking Water Advisories An Overview (US, supplementary)
Read more: Suspected poisoning or deliberate contamination of water
What is the difference between do not drink and do not use?
Do not drink restricts ingestion-related uses; other permission depends on the notice. Do not use prohibits the specified uses altogether. Read the actual provider's instruction, not just a generic label.
- Drinking Water Inspectorate: Receiving a Boil Water Notice
- Drinking Water Inspectorate: Information note on Regulation 18
- US Centers for Disease Control and Prevention: Drinking Water Advisories An Overview (US, supplementary)
Read more: Understanding water notices and finding safe supplies
Can I brush my teeth during a boil-water notice?
Use properly boiled and cooled water or a confirmed safe bottled supply. Do not use the restricted water untreated for teeth, ice or food preparation.
Read more: Understanding water notices and finding safe supplies
Can I shower during a water warning?
Permission depends on the type of warning and the actual contamination. DWI's ordinary boil-water guidance allows washing with precautions; a chemical do-not-use instruction may prohibit contact. Follow the notice.
- Drinking Water Inspectorate: Receiving a Boil Water Notice
- US Centers for Disease Control and Prevention: Drinking Water Advisories An Overview (US, supplementary)
Read more: Understanding water notices and finding safe supplies
Can I collect rainwater during fallout?
Do not use exposed outdoor water as drinking water in an affected area. It may carry contamination. Wait for the relevant authorities' advice and use a protected safe supply.
- UK Health Security Agency: What to do in a radiation emergency
- US Centers for Disease Control and Prevention: Food Drinking Water and Medicine Safety in a Radiation Emergency (US, supplementary)
Read more: Food, water and recovery after radioactive contamination
How much emergency water should I store?
The government's Be Ready checklist specifies 3 litres of drinking water per person per day over three days. Cooking and washing need additional water, and individual needs vary.
Read more: Storing water and planning how much you need
Is three litres a drinking instruction for babies?
No. It is a general storage planning figure, not infant feeding or medical advice. Babies and people with clinical fluid restrictions need their individual care advice.
Read more: Storing water and planning how much you need
Can I use water from a radiator or heating boiler?
No. Water in a central heating system is not a safe drinking-water reserve. Do not confuse it with a protected potable supply.
- US Centers for Disease Control and Prevention: How to Make Water Safe in an Emergency (US, supplementary)
Read more: Storing water and planning how much you need
The water is clear and smells normal so is it safe?
Appearance and smell cannot establish safety against all germs, chemicals or radioactive materials. Follow the provider's notice and testing information.
- UK Health Security Agency: What to do in a radiation emergency
- UK Health Security Agency: What to do in a chemical emergency
- US Centers for Disease Control and Prevention: How to Make Water Safe in an Emergency (US, supplementary)
- Drinking Water Inspectorate: Receiving a Boil Water Notice
Read more: Suspected poisoning or deliberate contamination of water
What should I do if I suspect someone drank poisoned water?
Seek immediate medical help. Call 999 for suspected exposure to a harmful substance or serious symptoms. If unsure whether the substance is harmful, seek urgent NHS advice. Do not induce vomiting or give food or drink while awaiting instructions.
Read more: Suspected poisoning or deliberate contamination of water
Who should I call about a power cut?
Call 105 in England, Scotland and Wales. In Northern Ireland, contact NIE Networks on 03457 643643. Use 999 for an immediate threat to life.
Read more: The first hours of a power cut
Will my digital landline work without electricity?
It may fail unless the relevant equipment has suitable backup. Ask your provider about your actual service and any support available. A corded handset alone is not proof.
Read more: The first hours of a power cut · Receiving warnings and staying informed
Can my mobile call 999 if my network is down?
An emergency call may use another available network. Try it in a life-threatening emergency, but if no usable network is available connection cannot be guaranteed.
Read more: Receiving warnings and staying informed
Do solar panels automatically keep my house powered?
No. Confirm backup capability, circuits and operation with the installer for your actual system. Do not assume ordinary grid-connected panels provide power during an outage.
Includes a UK Ready planning suggestion, not official guidance.
Read more: Using backup power safely
Can I run a generator in an open garage?
No. A partly open garage is still unsafe. Use the generator outdoors away from openings and follow manufacturer and safety advice. Opening a door or using a fan does not make indoor operation safe.
Read more: Using backup power safely
Can I plug a generator into a household socket?
No. Do not improvise a connection to the house. A building supply needs a properly designed safe installation by a qualified person.
Read more: Using backup power safely
Can a barbecue or camping stove heat my home?
No. Outdoor combustion equipment can cause carbon monoxide poisoning and fire indoors or in a tent. Do not use it as indoor heating or cooking equipment.
- Health and Safety Executive for Northern Ireland: Safety Tips Using a portable generator in an emergency
- NHS: Carbon monoxide poisoning
Read more: Keeping warm and preventing carbon monoxide poisoning
Can I run my car in the garage to charge devices?
No. Exhaust can cause dangerous carbon monoxide accumulation, even when you cannot smell it. Use another safe charging arrangement.
Read more: Keeping warm and preventing carbon monoxide poisoning
How long will food stay cold in a power cut?
With doors closed, the UK estimates are up to 4 hours for a fridge, 48 hours for a full freezer and 24 hours for a half-full freezer. Conditions vary; use temperature and the full food-safety guidance.
- Food Standards Agency: Food safety in a power cut advice for consumers
- Food Standards Scotland: Food safety during a power cut
Read more: Eating safely without normal refrigeration or cooking
Can I taste food to check whether it is safe?
No. Taste and appearance do not establish safe storage. Use the food's temperature history, time, instructions and food-authority guidance. If history is uncertain, take particular care for vulnerable people.
- Food Standards Agency: Food safety in a power cut advice for consumers
- Food Standards Scotland: Food safety during a power cut
Read more: Eating safely without normal refrigeration or cooking
Does Priority Services registration guarantee power?
No. It helps providers identify needs and offer appropriate support. Keep an individual medical and outage plan rather than relying on a guaranteed supply or instant restoration.
- UK Government Be Ready: Power cuts
- UK Government Be Ready: Advice for disabled persons and carers
- Ofgem: Join your suppliers Priority Services Register
Read more: Medicines, medical equipment and additional support needs
What if a power cut lasts longer than my kit?
Seek safe resupply, care support or suitable temporary accommodation before essentials run out. A starting kit is a buffer; it is not a complete plan for weeks of disruption.
Includes a UK Ready planning suggestion, not official guidance.
- UK Government Be Ready: Power cuts
- Department of Health and Social Care and the four UK Chief Medical Officers: Public health advice from UK CMOs during a national power outage
- UK Government Be Ready: Advice for disabled persons and carers
Read more: Managing a power cut lasting days or weeks
Should I stop flushing the toilet in every power cut?
No universal rule applies. Stop if sewage removal is failing, drains are backing up or authorities tell you to. The national outage contingency script describes exceptional conditions, not every local outage.
Read more: Toilets, wastewater and hygiene when services fail
Can hand sanitiser replace handwashing for norovirus?
No. Alcohol hand gels do not kill norovirus. Use soap and safe water where possible, particularly after toilet use and before food handling.
Read more: Toilets, wastewater and hygiene when services fail · Infectious disease alerts and biological incident concerns
Should I dilute baby formula to make it last?
No. Keep the stated powder-to-water ratio and seek help with supplies. Dilution can leave a baby without adequate nutrition. Use safe preparation or suitable ready-to-feed formula.
Read more: Babies, children, pregnancy and people who need help
Is bottled water sterile enough to mix cold with powdered formula?
No. Bottled water and powdered formula are not sterile. Even where bottled water is needed exceptionally, the NHS preparation steps and incident advice still apply.
Read more: Babies, children, pregnancy and people who need help
Can I ration prescription doses during disruption?
Do not change doses without clinical direction. Contact the pharmacist or clinical team about access and continuity, and request help early.
- UK Government Be Ready: Get prepared for emergencies
- UK Government Be Ready: Advice for disabled persons and carers
- NHS: When to use NHS 111 online or call 111
Read more: Medicines, medical equipment and additional support needs
Should I run towards injured people during an attack?
Only assist when safe. Escape or hide from an active attacker first, and tell responders where injured people are. Do not become another casualty.
- Counter Terrorism Policing ProtectUK: Marauding Terrorist Attack Run Hide Tell
- St John Ambulance: How to do CPR
Read more: What to do during a terrorist weapons attack
Is hiding behind a door guaranteed protection from bullets?
No. Being out of sight is not the same as physical protection. Use substantial cover if possible, lock and barricade when hiding, and remain away from the door.
Read more: What to do during a terrorist weapons attack
Should I film an attack so police can see what happened?
Do not stop to film during an attack. Leave if safe, hide if not, and call police when safe. Pass on facts you already know without putting yourself at risk.
Read more: What to do during a terrorist weapons attack
Should I move a suspicious bag away from people?
No. Do not touch or move it. Move people away if safe, alert staff or police and call from away from the item. Follow the cordon and directions.
Does pressing 55 tell police my location?
No. On a mobile 999 call it transfers you to police when prompted. It does not automatically identify your location. Give location information where possible and follow the operator.
Read more: Receiving warnings and staying informed · What to do during a terrorist weapons attack
Do all emergency calls use the silent 55 procedure?
No. It is a mobile silent-call procedure for police. A landline silent call is handled differently. Listen to the operator and give as much information as safely possible.
Read more: Receiving warnings and staying informed
Must everyone in a block of flats stay put in a fire?
No. The building's current strategy and conditions matter. Obtain its plan in advance. If smoke or fire affects your flat or escape is unsafe, call 999 and follow emergency advice.
Read more: Fire in a house or flat
Should I collect my grab bag during a fire?
No. Leave belongings and use the safe escape plan. A grab bag is for an evacuation where gathering it is safe and will not delay escape.
- UK Government Be Ready: Get prepared for emergencies
- London Fire Brigade: Houses and converted flats escape plan
Read more: Fire in a house or flat
Can I walk or drive through shallow floodwater?
Do not attempt it. Depth, currents, holes, debris and electrical hazards can be hidden. Follow closures and use a safe alternative; call 999 if trapped in dangerous conditions.
- UK Government and Environment Agency: What to do before or during a flood
- Met Office: Five tips for staying safe in heavy rain
- UK Government Be Ready: Transport disruption and delays
Read more: Flooding and unsafe floodwater
Does no phone alert mean there is no danger?
No. Alert delivery depends on equipment, settings and network availability. Use radio and local official channels as well, and follow an instruction you receive from a legitimate responder.
Read more: Receiving warnings and staying informed
Do I need Wi Fi or mobile data for Emergency Alerts?
No. The UK system uses compatible devices on 4G and 5G networks. A working relevant network and suitable device settings still matter.
Read more: Receiving warnings and staying informed
Will a satnav choose a safe evacuation route?
Do not assume it will. Ordinary routing may not know about current cordons, flooding or contamination. Follow the route and closures issued for the incident.
- UK Health Security Agency: What to do in a radiation emergency
- UK Government and Environment Agency: What to do before or during a flood
- UK Government Be Ready: Transport disruption and delays
Read more: Evacuating safely with or without a car
Do all rest centres take pets and provide medical care?
Do not assume identical provision. Confirm the arrangements and explain care, accessibility and assistance-animal needs. Plan an alternative for pets before an emergency.
Includes a UK Ready planning suggestion, not official guidance.
- UK Government Be Ready: Advice for disabled persons and carers
- RSPCA: Keeping animals safe during floods
Read more: Evacuating safely with or without a car · Pets, neighbours and community support
Should I go outside to check a neighbour during fallout?
Do not breach a sheltering instruction. Try safe contact methods; tell emergency services if you believe the person faces an immediate threat. Plan neighbour support beforehand.
- UK Government Be Ready: Get prepared for emergencies
- UK Health Security Agency: What to do in a radiation emergency
Read more: Sheltering from radioactive fallout · Pets, neighbours and community support
Can I open windows to reduce infection risk during a chemical alert?
An active external-hazard sheltering instruction takes priority over ordinary ventilation advice. Follow the current local instructions if both hazards are present.
How much cash should every household keep?
There is no universal amount in this pack. A modest affordable reserve in useful denominations can help with some payment failures, but cannot guarantee shops or supplies.
Includes a UK Ready planning suggestion, not official guidance.
Read more: Building a realistic emergency kit · Cyber disruption, misinformation, payments and scams
When can I return after an evacuation?
Wait for the appropriate official return instruction and check remaining property, utility, food and water restrictions. One service restarting does not clear all hazards.
- UK Health Security Agency: What to do in a radiation emergency
- UK Government and Environment Agency: What to do after a flood
Read more: Returning home, recovery and wellbeing · Evacuating safely with or without a car
What if I am still distressed after the incident?
Seek NHS or GP support if distress is severe, ongoing or interfering with daily life. You do not have to wait a fixed period to ask for help. Call 999 for an immediate threat to life.
Read more: Returning home, recovery and wellbeing