Guides
Search plainly for what's happening. Try "lights gone off", "phone doesn't work" or "police told us to leave".
Build an emergency kit
How to put together a simple household emergency kit in the UK — the essentials to keep at home and in a grab bag.
Read guidanceCyber attack
What to do if you're affected by a cyber attack in the UK — protect your money, data and services, and where to report it.
Read guidanceEvacuation
What to do if you are told to evacuate in the UK: leave quickly and safely, take the essentials, and follow official routes.
Read guidanceFlooding
What to do before, during and after flooding in the UK: check your risk, act on warnings and stay safe from moving water.
Read guidanceGas leak & carbon monoxide
What to do if you smell gas or suspect carbon monoxide at home — the safe, fast steps and the free emergency numbers.
Read guidanceMake a household emergency plan
How to make a simple emergency plan for your household in the UK, so everyone knows what to do and where to go.
Read guidanceNational / hostile-state emergency
Calm, official-sourced guidance on how UK households can be resilient during a serious national or security emergency. No speculation — just preparedness and where to get verified information.
Read guidanceNational power outage
How to prepare for and cope with a widespread or national electricity outage in the UK, calmly and safely.
Read guidancePower cut
What to do during a local power cut in the UK: stay safe, keep warm, and get your supply back with one free phone call.
Read guidanceRadiological or nuclear emergency
Official UK advice for a radiological or nuclear emergency: go in, stay in, tune in — and follow instructions from the authorities.
Read guidanceShelter in place (Go in, stay in, tune in)
What to do if you're told to stay indoors during an incident in the UK — the official 'Go in, stay in, tune in' advice.
Read guidanceUK emergency preparedness — start here
Practical UK guidance for major emergencies, prolonged infrastructure disruption and conflict-related incidents. Prepare for consequences, not predictions.
Read guidanceWater for emergencies
Water is the weakest point in many UK household plans. How much to store, how to store it safely, and what to do if the mains is disrupted.
Read guidanceCash and payment disruption
Being ready for times when card payments or cash machines don't work.
Read guidanceChecking on vulnerable neighbours
How to safely check on neighbours who may need help in an emergency.
Read guidanceChemical or hazardous-substance incident
Official UK advice for a chemical incident: go in, stay in, tune in — and if a substance is on you, Remove, Remove, Remove.
Read guidanceCommunications plan
Agreeing how your household will stay in touch during an emergency.
Read guidanceExtreme cold / snow and ice
How to stay safe and warm during extreme cold, snow and ice in the UK, and protect people at risk.
Read guidanceExtreme heat / heatwave
How to stay safe in a UK heatwave: keep cool, stay hydrated and look out for people at risk.
Read guidanceFirst aid basics
Simple first-aid preparation and where to learn official skills.
Read guidanceFood / supply-chain disruption
Staying calm and prepared during food or supply-chain disruption.
Read guidanceFuel disruption
What to do if fuel supplies are disrupted in the UK.
Read guidanceImportant documents
Keeping copies of the documents you'd need in an emergency.
Read guidanceInternet outage
What to do when home broadband or wider internet access goes down.
Read guidanceMajor fire (building)
What to do in a serious building fire: get out, stay out, call 999.
Read guidanceMedication and prescriptions
Keeping essential medication available during an emergency.
Read guidanceMobile / telecoms outage
What to do if mobile networks or landlines go down in the UK — how to still call 999 and stay in touch.
Read guidanceOlder and vulnerable people
Helping older and vulnerable people be ready for emergencies.
Read guidancePack a grab bag
What to put in a grab bag you can take quickly if you have to leave home.
Read guidancePandemic / infectious disease
How to protect your household during an infectious-disease emergency.
Read guidancePower cut checklist
A quick printable checklist for coping with a power cut.
Read guidancePreparing with babies and children
How to prepare your household emergency plans when you have babies or young children.
Read guidancePreparing your pets
Including pets in your household emergency plan.
Read guidanceSevere storm / high winds
What to do before and during a storm or high winds in the UK — act on Met Office warnings and stay safe indoors.
Read guidanceStoring water and food
How much water and what food to keep for emergencies, based on official guidance.
Read guidanceTerrorist incident
Official UK advice if you're caught up in a terrorist incident: Run, Hide, Tell — and how to stay safe afterwards.
Read guidanceTransport disruption
Coping with major disruption to roads, rail or air travel.
Read guidanceUK Emergency Alerts explained
What the UK Emergency Alerts system is, what an alert looks and sounds like, and what to do.
Read guidanceWater supply interruption
What to do if your tap water stops or is unsafe in the UK — get water, stay hydrated and follow your water company's advice.
Read guidanceWildfire / grass fire
What to do if there's a wildfire or grass fire near you in the UK: get away from smoke and flames and call 999.
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