A friendly, independent public-information service — not affiliated with the UK Government. In a life-threatening emergency, always call 999.
UK ReadyKnow what to do
UK reporting directory

Report it — who to tell, and how

Choose what you need to report and we'll show you the organisation that should receive it and the official contact route. This directory covers utilities, transport, security, fraud, the environment and public safety — not just utilities.

In immediate danger? Call 999 or 112

For an immediate threat to life, a crime in progress, serious injury, fire, a dangerous collision or another emergency needing an urgent response. Do not use a specialist non-emergency line instead of 999 when urgent help is required.

Call 999

What are you reporting?

Pick the closest match to get the right contact.

Numbers worth knowing

Full list
SituationContact
Immediate danger / emergency999 or 112
Police non-emergency101
Electricity power cut / network emergency105
Gas smell / suspected gas escape0800 111 999
Electricity emergency — Northern Ireland03457 643 643
Gas emergency — Northern Ireland0800 002 001
Anti-terrorist hotline0800 789 321

What makes a report useful

What to include — and why you should never investigate a hazard yourself.

Check your local providers

Utility boundaries overlap — use a postcode checker to confirm your supplier or network.

Independent · verified against official sources

Telephone numbers and organisational responsibilities can change. Broad geographic descriptions are for navigation only — check exact utility coverage with the relevant postcode/area tool. This directory is revalidated against these primary sources whenever it is updated.

Last verified: 28 September 2026

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