Power / electricity
Power cuts, downed cables and electrical danger.
Downed cable or immediate electrical danger?
Keep well away and call 105. Also call 999 where life is in immediate danger. Never touch or approach fallen power lines or damaged equipment.
To report a power cut or electrical danger in England, Scotland and Wales, call 105 (free). The service identifies your local Distribution Network Operator (DNO) automatically. In Northern Ireland, contact NIE Networks.
Electricity network operators
| Network operator | Broad area | Emergency / fault route | Website |
|---|---|---|---|
| UK Power Networks | London, South East England and East of England | 105 or 0800 31 63 105 | ukpowernetworks.co.uk |
| National Grid Electricity Distribution | East Midlands, West Midlands, South Wales and South West England | 105 or 0800 6783 105 | nationalgrid.co.uk |
| SP Energy Networks | Central & southern Scotland; North Wales; Merseyside; Cheshire; North Shropshire | 105; Scotland 0800 092 9290; England/Wales 0800 001 5400 | spenergynetworks.co.uk |
| Electricity North West | North West England | 105 or 0800 195 4141 | enwl.co.uk |
| Northern Powergrid | North East England and Yorkshire | 105 | northernpowergrid.com |
| SSEN Distribution | North of Scotland and central southern England | 105 | ssen.co.uk |
| NIE Networks | Northern Ireland | 03457 643 643 | nienetworks.co.uk |
Electricity theft / meter tampering
Report anonymously to Stay Energy Safe on 0800 023 2777. If there is exposed wiring, fire, arcing or another immediate electrical hazard, treat that separately as an emergency.
Official sources
All reporting topicsLast verified 28 September 2026