Renters
Know your home and your landlord's numbers — even in a short let.
You don't need to own your home to be ready. Knowing where the stopcock and fuse box are, and who to call for repairs, puts you in control.
Who this is for
- •Private and social tenants
- •People in short or shared tenancies
- •Anyone new to their home
Your quick actions
- Find your water stopcock, fuse box and (if you have gas) the meter valve.
- Save your landlord/agent's out-of-hours repair number.
- Check you have contents insurance and note the claims number.
- Keep copies of your tenancy and key documents' locations.
- Know your electricity and water suppliers for the address.
Do it in your plan
Guides for you
Make a household emergency plan
How to make a simple emergency plan for your household in the UK, so everyone knows what to do and where to go.
ReadBuild an emergency kit
How to put together a simple household emergency kit in the UK — the essentials to keep at home and in a grab bag.
ReadImportant documents
Keeping copies of the documents you'd need in an emergency.
ReadWater supply interruption
What to do if your tap water stops or is unsafe in the UK — get water, stay hydrated and follow your water company's advice.
Read